For first-time buyers of any collection, we offer a one-time return option if the size does not fit. Once you’ve made a return from the same collection, any further purchases from that collection will be non-returnable. You have 5 days to return your item after receiving it. 👉 Read more about our Return Policy

To return an item, it must be in its original, unused condition with the hang tag intact. Once we receive the item, it will go through a quality check. If it passes, your refund will be processed. Exchanges are not available; we recommend returning the item and placing a new order. 👉 Learn more about Returning an Item

In the rare event that you receive a defective or damaged product, please contact us at ask@theswankstreet.com within 5 days of receiving the order. We will require unboxing videos, pictures of the defect, and photos of the original packaging with the hang tag intact to process a replacement or refund. 👉 See our Defective Item Policy

We currently do not offer a direct exchange process. However, if you wish to exchange an item, you can return it in acceptable condition and place a new order. 👉 More details on Exchanges

Once your order is placed, we start processing it immediately. Please allow up to 3 business days for your order to be processed before shipment. 👉 View our Shipping Process

After your order is shipped, we will provide a tracking number and the shipping company's name. You can use this information to track your order and its delivery status. 👉 Tracking Your Order

We aim to deliver all orders within 7 business days. However, delivery times may vary depending on your location, the shipping method selected, and any unforeseen circumstances. 👉 Estimated Delivery Information

SwankStreet is not responsible for lost or misdirected packages once they have been shipped. If this happens, please contact the shipping company directly using the provided tracking information for assistance. 👉 Learn about Package Issues

Currently, we do not offer international shipping. We apologize for any inconvenience this may cause. 👉 Shipping Policy Details

Unfortunately, returns are only accepted within 5 days of receiving your order. After that, we will not be able to process any returns. 👉 Return Window Information

We reserve the right to update or modify our Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website, so we encourage you to check back periodically. 👉 Policy Changes Details

Yes, claims for misprinted, defective, or damaged items must be submitted within 5 days of delivery. We will gladly offer a refund or replacement. Make sure to provide unboxing videos, pictures of the defect, and images of the original packaging with the hang tag intact. 👉 Refund and Replacement Information

In extreme cases, SwankStreet reserves the right to stop returns and refunds at our discretion. 👉 Terms of Return and Refund Policy

For any queries regarding returns, refunds, shipping, or other concerns, feel free to reach out to us at ask@theswankstreet.com. 👉 Contact Our Support